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Products => Storage => Topic started by: vctuan05 on May 21, 2021, 09:37:47 PM

Title: Help: Error information was not returned.
Post by: vctuan05 on May 21, 2021, 09:37:47 PM
Hi,

My NAS (LS520D) firmware 4.40 suddenly stopped connecting

In the Nas Navigator 3.0.4 there is an exclamation mark over my NAS icon and then it says the following:

Connection error:
Drive information was not returned.
Password information was not returned.
Error information was not returned.

the computers accessing the shared drive is very slow, I also tried to replace 2 WD 8Tb hard drives but still the error

I have no idea how I can go about solving this. Any help would be much appreciated!
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