Print Page - Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks

Title: Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks
Post by: buschman on February 21, 2021, 07:34:12 PM

I have a WS5400DR2 running the latest 2.90 firmware with (4) 2TB Seagate NAS ST2000VN000 drives in Raid-5 configuration.

The system has been working fine as a daily backup in my home, so overall light usage. I did run Windows Update earlier today, it installed 4 updates and then rebooted.

Later in the day the unit started beeping, the display turned red and indicates E30 for HD1,2,3 & 4. The GUI shows each of the drives as Error as well and the red LED to each of the drives is illuminated in the Terastation enclosure.

I can log into the unit and have run chkdsk on the drives with no errors noted, I did not run the /f option yet. I went into Disk Manager and it shows each of the (4) Raid partitions as "Resynching (9%)". I have installed SeaTools onto the NAS and initial tests show all the drives are healthy, I am running the Generic Long test on all 4 drives now.

Anybody seen something similar? Any advice on what to do next, assuming SeaTools doesn't condemn any/all of the drives.

Thanks!

Title: Re: Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks
Post by: davo on February 22, 2021, 04:00:10 AM

There is a fix on the Buffalo website for these false error reports.

Title: Re: Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks
Post by: buschman on February 22, 2021, 05:00:50 AM

Quote from: davo on February 22, 2021, 04:00:10 AM
There is a fix on the Buffalo website for these false error reports.

Thanks for the reply, I looked in the FAQ's and on their website but didn't find anything.

Do you have a link to this? Thanks!

Title: Re: Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks
Post by: davo on February 22, 2021, 06:08:07 AM

https://dd00b71c8b1dfd11ad96-382cb7eb4238b9ee1c11c6780d1d2d1e.ssl.cf1.rackcdn.com/removeregistry-100.zip

Title: Re: Terastation WS5400DR2 shows E30 for all 4 drives, diag tools show healthy disks
Post by: buschman on February 22, 2021, 06:36:06 PM

Thanks. I'll let Windows complete the ReSynch process and if that doesn't solve it will try the Registry cleaner.

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Products => Storage => Topic started by: buschman on February 21, 2021, 07:34:12 PM