I've got a HS-DH500GL that after a power outage I restarted it with no errors and the normal beeps but have no connectvity to it over the network or web interface. I tried the TTFTP method to reflash memory, but I get an ACP error. Note I've got it in EM mode with no harddrive attached to it. I need some help PLEASE -
Thanks
Todd
todd@thedubes.com
your going to have to flash the firmware (with the HD in the unit)
http://forums.buffalotech.com/buffalo/search?submitted=true&q=firmware+force
So to enable EM mode which I cannot find a good (confident) way of doing this? Do I disconnect my drive and then reconnect to put it in EM mode so I can flash the firmware?
No, to boot it in EM mode all you need to do is power the unit on while holding down the reset button on the back, after you hear the unit chime release the reset button and it should be up in EM
Thanks to you both... I've tried to reflash the firmware, it uploads, and updates the firmware just fine. Reboots the device and then the LSupdater waits on the reboot which the device does, but comes back with an error and flashes 5 times on the info indicating ROM error. What next?
I would set up an rma for a ROM error. You can do an advanced RMA if the data has to be recovered.
Thanks, I'm out of warranty I believe. I actually got this to work last night after powering off and restarting a few times... Finally took, and got the drive back. I'm going out to get a Drobo for my christmas present. I've had way to many restart problems with this.
Todd
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