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Products => Solved Storage Threads => Topic started by: donavin410 on November 17, 2020, 02:41:17 PM

Title: Nas servers and surface pro running windows 10
Post by: donavin410 on November 17, 2020, 02:41:17 PM
My client just purchased a new Nas server. I set it up on the network, shared a folder. I can see the folder and map the folder to all of my windows 10 based workstations running on a desktop platform. I have a windows 10 surface pro ( full version of windows) that can not see the nas server via my network but can access it via the ip address using a web browser. Is there a know issue with the way surface pro network is set up that wouldn't allow it to see the nas server?
Title: Re: Nas servers and surface pro running windows 10
Post by: donavin410 on November 17, 2020, 02:42:47 PM
also I did try this even though its a new nas server, did not help
https://www.buffalotech.com/knowledge-base/windows-10-cannot-access-shares-on-nas
Title: Re: Nas servers and surface pro running windows 10
Post by: 1000001101000 on November 17, 2020, 03:17:21 PM
If it's new you should probably start by contacting Buffalo Support.
Title: Re: Nas servers and surface pro running windows 10
Post by: donavin410 on November 18, 2020, 08:41:08 AM
Quote from: 1000001101000 on November 17, 2020, 03:17:21 PM
If it's new you should probably start by contacting Buffalo Support.

That's how i ended up here. I cant find a support number, the one listed on their website was a dead conference call number.
Title: Re: Nas servers and surface pro running windows 10
Post by: donavin410 on November 18, 2020, 08:41:35 AM
Quote from: 1000001101000 on November 17, 2020, 03:17:21 PM
If it's new you should probably start by contacting Buffalo Support.

Do you know the number?
Title: Re: Nas servers and surface pro running windows 10
Post by: Texturtle on November 18, 2020, 10:21:34 AM
Go here:

https://www.buffalotech.com/support (https://www.buffalotech.com/support)

Put in the serial number for the NAS and it will give you the support options for the NAS.
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