Buffalo Forums

Products => Storage => Topic started by: ericryherd on December 08, 2009, 08:56:37 PM

Title: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: ericryherd on December 08, 2009, 08:56:37 PM
   

I've had my link station Duo Pro 2T for less than a month. Been working fine until today. Now the fan is running all the time and the power LED on the front is constantly blinking quickly. The network icon is also green and flashes occasionally when there is network activity.

 

I can't ping it. My router does not have an entry in it's DHCP client list.

 

I searched the forums.

Tried power cycling which worked for a few users. No luck for me.

Tried to boot into em mode but doesn't seem to work. NAS Navigator still doesn't see anything.

Followed http://forums.buffalotech.com/t5/Storage/FAQ-3-of-3-TFTP-boot-procedure-please-read-this/m-p/11015 to TFTP

 - Reconfiged my PC to a fixed address

 - Was able to TFTP - the power led comes on blue

 

TFTP reports:

 

Preparing to write TFTP configuration settings.
TFTP Configuration settings have been written.
TFTP Server Multithreaded Version 1.4 Windows Built 1.400


Starting TFTP...
alias / is mapped to C:\Documents and Settings\Eric\My Documents\TFTP Boot Recov
ery\
listening On: 192.168.11.1:69
listening On: 127.0.0.1:69
listening On: 169.254.18.31:69
permitted clients: all
server port range: all
max blksize: 65464
defult blksize: 512
default interval: 3
overwrite existing files: No
thread pool size: 1

accepting requests..
Client 192.168.11.150:1773 C:\Documents and Settings\Eric\My Documents\TFTP Boot
 Recovery\uImage.buffalo, 3436 Blocks Served
Client 192.168.11.150:2197 C:\Documents and Settings\Eric\My Documents\TFTP Boot
 Recovery\initrd.buffalo, 10265 Blocks Served

 

Waited 10+minutes to see if anything else happens - do I need to wait longer?

A yellow i blinked in the center of the LED screen. Sometimes it was red.

 

Tried power cycling in both EM and regular mode. NAS Navigator unable to connect.

 

NasNavi.exe in the TFPT image is able to connect and sees something - but what am I supposed to do from here. If I open the Setup->Browser Management the browser is unable to connect.

 

I have since reconfiged PC (so I can get on the forums) and put the Duo back on my network but I'm back to noisy fan, unable to access, NAS Nav can't see it, power LED flashing constantly.

 

I have a call into tech support, waiting for a callback (though it's getting pretty late here on the east coast USA). 

 

 

Title: Re: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: PCPiranha on December 09, 2009, 06:26:47 AM

After you run the TFTP software the unit should boot into EM mode.  Then you can flash the firmware to replace the kernal.

Title: Re: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: ericryherd on December 09, 2009, 04:20:55 PM
   

How do I "know" when its down downloading from TFTP?

 

How do I know when it's booted into EM mode?

 

How do I flash the code?

 

What software do I run?

Title: Re: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: PCPiranha on December 10, 2009, 04:41:48 AM

"How do I "know" when its down downloading from TFTP?"

 

When it says something below "accepting requests"

 

"How do I know when it's booted into EM mode?"

 

After it says accepting requests open up the NASNAVI

 

"How do I flash the code?

 

What software do I run?"

 

Download the firmware from our website, extract the file and double click on LSUpdater.  Then just click update

Title: Re: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: ericryherd on December 10, 2009, 07:06:09 PM
   

OK - I'm a little farther.

As soon as the 2 files have TFTPed,

I have the nasnavi.exe already running,

my virus protection is turned off (not sure if that matters but didn't want anything in the way),

Once the red i begins blinking (seems like a press of the func button here and there helps things along but not able to exactly correlate the sequence),

Then nasnavi.exe is able to connect but reports the IP address to be 169.254.4.248 (my PC is set to 192.168.11.1).

I can then run LSUpdater.exe  and it too can find the LinkStation.

I click on update

in a few seconds it says waiting for a response from the LS with a green bar growing to the right

when that runs out in a few secnds, a popup comes up that says

Couldn't confirm a repsonse from LS

please check a network address of both PC and LS

please disable the firewall function if working on a PC

updating is aborted

I click OK anyway,

I can now open NasNavigator2

It comes up with a red ! on the disk.

Hovering over the LS It reports:

Error

E13: Error has occurred at RAID array 1

E23: Disk2 is removed from RAID array due to errors

Information

I12: The RAID array works under degraded mode

 

I can then, without powering down, unplug the LAN cable from my PC and connect to my router and then I can see the disk on my network!

 

But I I power down - it won't boot back up.

 

Sounds like one disk has gone bad? Infant mortality?

 

Do I need an RMA?

 

I'm pulling all the data off now...

 

Title: Re: Linkstation Duo Pro LS-WTGL/R1 power LED flashes rapidly - doesn't boot
Post by: PCPiranha on December 11, 2009, 02:32:54 AM

Yes, thats what that means.  I would contact support for an RMA replacement.

Browser ID: smf (is_webkit)
Templates: 1: Printpage (default).
Sub templates: 4: init, print_above, main, print_below.
Language files: 1: index+Modifications.english (default).
Style sheets: 0: .
Hooks called: 70 (show)
Files included: 27 - 1055KB. (show)
Memory used: 739KB.
Tokens: post-login.
Queries used: 10.

[Show Queries]