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Products => Storage => Topic started by: PoBear on October 05, 2020, 08:41:16 PM

Title: LinkStation 220 setting up email alerts
Post by: PoBear on October 05, 2020, 08:41:16 PM
Hi

I'm trying to set up email alerts to my Gmail account.

I've followed the instructions in the FAQs but when I send a test message I get the following error


Because of an error, the following process did not complete：Sending test email notification

There is no information about what the error is

Any ideas?

Thanks
Title: Re: LinkStation 220 setting up email alerts
Post by: Texturtle on October 06, 2020, 10:06:17 AM
You have to go to your Google account and create an app password for the LinkStation. Google won't let you use your regular password for this function.

https://support.google.com/accounts/answer/185833?hl=en (https://support.google.com/accounts/answer/185833?hl=en)
Title: Re: LinkStation 220 setting up email alerts
Post by: PoBear on October 06, 2020, 06:11:12 PM
Thanks but the link says that these are only used for accounts that have 2-Step Verification turned on and I don't.
Title: Re: LinkStation 220 setting up email alerts
Post by: PoBear on October 07, 2020, 04:35:04 PM
OK

So I added two stage authentication to my Google account and generated a password which I added to the email settings, tried a test message and got exactly the same error message
Title: Re: LinkStation 220 setting up email alerts
Post by: Texturtle on October 08, 2020, 08:27:43 AM
Double check your server and port settings, sounds like the LinkStation can't reach the mail server.
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