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Products => Storage => Topic started by: jconde on November 08, 2009, 06:17:03 PM

Title: Terastation Pro boot problem (Please help)
Post by: jconde on November 08, 2009, 06:17:03 PM
   

I have a terastation pro that has been working perfectly for about a year.  Suddenly, it stopped being accessible.  I rebooted the device and now it gets stuck on the "system now booting....." screen.

 

Any ideas?

 

I could sure use the help.

 

Jack

Title: Re: Terastation Pro boot problem (Please help)
Post by: PCPiranha on November 09, 2009, 06:35:55 PM

Try the TFTP boot procedure as it sounds like the unit lost its boot image.

Title: Re: Terastation Pro boot problem (Please help)
Post by: sailorJ on November 18, 2009, 11:44:26 PM
   

this happen to mine tonight, did you get any answers?

Title: Re: Terastation Pro boot problem (Please help)
Post by: e0083431 on December 04, 2009, 01:27:44 PM
   

-Mine went down a few days ago too. Exact same issue. Is there a fix yet?

-I even have a second unit on hand, so i swapped out my 4 drives and guess what....the problem carried over to the second chassis. I suspect that there is something wrong with the harddrives and not the chassis.

Title: Re: Terastation Pro boot problem (Please help)
Post by: e0083431 on December 04, 2009, 01:46:16 PM
   

Just got off the phone with tech support. I explained to them how i swapped the drives and still came up with the same issue. the gentlemen basically told me that if i try installing a single harddrive and the unit still doesnt boot, then i'm hosed! There is no insurance what so ever with getting my data off of my terastation.

 

They suggested calling a data restorage company.

Title: Re: Terastation Pro boot problem (Please help)
Post by: PCPiranha on December 08, 2009, 05:44:44 AM

Most likely you have multiple HDD failure. 

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