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Products => Storage => Topic started by: wagnet on November 07, 2009, 09:32:48 AM

Title: Assistance request
Post by: wagnet on November 07, 2009, 09:32:48 AM
   

External storage HD-PE320U2/BK, six digit S/N one letter, purchased in USA July 2009

Physical format was done by accident so drive is non-existent and I tried to download the software from the USA site and it does not recognize my S/N.

I did register all info with Buffalo, I would appreciate any direction/comments anyone might have to get my situation resolved

 

Thanks, BW 

Title: Re: Assistance request
Post by: Kameran on November 07, 2009, 09:36:30 AM

** Correction ** Secure lock mobile works with windows 7.  Earlier version doesn't work with windows 7.

Title: Re: Assistance request
Post by: wagnet on November 07, 2009, 09:46:36 AM
   

Thanks for the quick response,

Where is this S/N on my drive, the only S/N listed is on the bottom of my drive which states "S/NO (6 digits & 1 letter)?

Title: Re: Assistance request
Post by: PCPiranha on November 07, 2009, 11:08:04 AM

PM me your serial number and Ill see what I can do.  Did you try removeing the "G" from the serial number?

Title: Re: Assistance request
Post by: wagnet on November 07, 2009, 04:10:01 PM
   

My S/N is 190619G, and i tried leaving off the G, no luck

Thanks,

BW

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