I have a handful of 5400R NAS devices at different sites globally. They say there is a firmware update available. I login as admin and go to do the update but then it errors with "The operation cannot be executed'. Other sites state that there is a firmware available and they update without issue. Do I just need to reboot the problematic ones?
Thank you for your help.
a reboot is worth a try. It may be worth determining if something is being blocked via firewall as well.
If the automatic update feature won't work you could try downloading the firmware updater on a PC at the same site and manually performing the firmware install with it.
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