Print Page - LinkStation live HS-DHGL gives 6 flashes of the error light!

Title: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: Paulh on October 30, 2009, 05:31:09 PM

Which looking at the manual is a HD problem, is there anything I can do?

It cannot be seen on the network and will not even boot up before giving the error message.

Firmware V 2.11

Windows 7

Worked fine for 3 days now nothing !!!!!!

I have some data on there which I could do without loosing, I have space to copy it but I cannot seem to access it at all!

Please help,

Thank you

Paul

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: Paulh on October 30, 2009, 06:27:34 PM

Quick update, managed to get it in em mode twice now, updater can find it.

update proccess seems fine but it times out on the last bit and it asks me if I want to wait again.

Click yes and it seems just to go around in a loop, after a minute or two asks the same thing!

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: PCPiranha on October 31, 2009, 10:24:37 AM

Then unfortunately it sounds like a bad HDD (you tried replacing the boot image). The only option is to contact support for a replacement and/or contact a data recovery company.

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: Paulh on November 06, 2009, 05:09:46 PM

Thanks for the advice, things just stranger now!

The 6 flashes has gone, I can access the web control panel, BUT it says the disk is not formatted!

I cannot see any files!:smileymad:

Tried to do the boot image but nothing happed the drive just booted up normally!

Anymore advice really welcome!

Paul

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: PCPiranha on November 07, 2009, 09:49:06 AM

Did you try formatting the disk?

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: Paulh on November 07, 2009, 11:00:42 AM

I have data I need recovered so that is my last resort!

It is now flashing 4 times!, still cannot get it to do the boot thft thing!

Thanks for your help,

Paul

Title: Re: LinkStation live HS-DHGL gives 6 flashes of the error light!
Post by: PCPiranha on November 07, 2009, 11:11:09 AM

It sounds like it's a bad HDD. You can try booting it into EM mode and force flashing the firmware to try and replace the boot image.

Other than that the only option would be to RMA the drive (assuming the unit is uner warranty)

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Products => Storage => Topic started by: Paulh on October 30, 2009, 05:31:09 PM