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Product Feature Requests => Feature Requests for TeraStation or LinkStation => Topic started by: whozdatrobyn on November 04, 2019, 10:22:41 AM

Title: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 04, 2019, 10:22:41 AM
my LinkStation Duo - LS-WX4.0TL/R1 has been working for the last 7 years, suddenly last week. the drives are not being detected on my computer. first the red error light was blinking. i tried shutting off the NAS and restarting it. Now just the blue power light is on, and still not detected on my computer. not sure what to do. i downloaded the the latest software and the NAS is still not detected.
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: 1000001101000 on November 04, 2019, 11:42:52 AM
You mentioned downloading software, have you tried using NasNavigator? If the device has gone into Emergency Mode it should be visible in NasNavigator.
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 04, 2019, 05:52:55 PM
yes, i've downloaded the NAS Navigator 2, the NAS is not detected
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 08, 2019, 01:52:46 PM
The NAS blinks 7 red, what can I do?
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: 1000001101000 on November 08, 2019, 02:40:36 PM
7 red blinks usually means that the device is failing to detect the drive/ boot partition. You could try booting with each drive individually to see if one of them still has a valid boot partition.


If you don't need any of the data off the drives you could start over with new ones by following this post:
http://forums.buffalotech.com/index.php?topic=30419.0
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 08, 2019, 02:56:58 PM
Thanks for the reply, I actually need the data that is saved on the NAS. How do I boot the drive individually?
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: 1000001101000 on November 08, 2019, 03:09:35 PM
by booting with just one drive inserted.

Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 08, 2019, 04:34:58 PM
i tried to boot each drive separately, didn't work, i even swapped slots, still blinking red, not sure what else to do
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: 1000001101000 on November 08, 2019, 05:39:22 PM
If you need the data you might consider data recovery services.

If the drives are still working you can try accessing them from a system running linux.
Title: Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
Post by: whozdatrobyn on November 08, 2019, 07:25:22 PM
okay, thanks
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