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Products => Storage => Topic started by: Simon3116 on October 21, 2009, 02:29:53 AM

Title: Linkstation LS-CHL500GB won't copy files
Post by: Simon3116 on October 21, 2009, 02:29:53 AM
   

Hello,

 

I have the above machine which I have used for a while now, it has all my photos, videos, work backup on it etc and I can access these files from either clicking on "computer" and selecting the linkstation or using web access. I can view all my files without any problems.

 

The problem now is that I can't copy any files to the linkstation, I get the error message can't access "filename" check network connection. I have tried jpg, word docs, programs on my laptop and get the same message. I have tried "copy and paste" and drag and drop.

 

I am using the latest firmware for the linkstation 1.07.

My router is a netgear DGN200B

My laptop is a Dell Inspiron 1720.

 

All have the latest firmware/drivers installed.

 

I am using Memeo backup as well as drag and drop which is working. I have tried connecting using wired and wireless.

Title: Re: Linkstation LS-CHL500GB won't copy files
Post by: Kameran on October 21, 2009, 08:55:03 AM

What capacity is the drive filled to?  Try moving files to a new mapped folder on the drive, and turn off all firewalls and antivirus programs.

Title: Re: Linkstation LS-CHL500GB won't copy files
Post by: Simon3116 on October 22, 2009, 06:46:04 AM
   

The drive is filled to 129GB.

 

Made a new folder and copied a JPG (757KB) which took about 40 secs but at least it's working now.

 

I didn't need to turn off any firewalls or anti-virus so hopefully things are ok.

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