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Title: LS_CHL blue leds flashing
Post by: tud on October 17, 2009, 04:34:33 AM

Hello,

I own a 1.5 LS-CHL and yesterday I formatted it from web admin but after that it restarts with both status and function leds flashing with blue light.

I cannot turn it off because it coes on with blue flashing leds.

NAS navigator doesn't see it in the network.

What can I do?

thanks

Title: Re: LS_CHL blue leds flashing
Post by: PCPiranha on October 17, 2009, 11:01:05 AM

Sounds like it may have lost its boot image, try the TFTP procedure

Title: Re: LS_CHL blue leds flashing
Post by: tud on October 17, 2009, 05:14:16 PM

The problem was the ethernet cable not correctly plugged in.... Now i have another problem: E06 error I can boot with TFTP procedure but, after that, both NasNavigator and LSupdater don't find my LinkStation Any other suggestion? Thanks .Stefano

Title: Re: LS_CHL blue leds flashing
Post by: PCPiranha on October 17, 2009, 05:17:49 PM

Does the TFTP pull the files, if so it should be found with the NAVI. If it isn't then you have a bad HDD. You can contact our support department for an RMA if the units under warranty.

Title: Re: LS_CHL blue leds flashing
Post by: tud on October 18, 2009, 03:30:59 AM

Thanks for the answer

Just to be sure the HDD is bad I describe what I did

I started TFTP following FAQ 3 when the red light (E06) flashed using trick "Some user have reported that after the device shows the error, holding the function button down for 5 seconds can provoke the TFTP requests." described in the FAQ post.

TFTP started but LED flashed with color blue forever (I've waited for 3 hours)

I bought LS 10 days ago in Italy, what can I do for RMA?

Thank you

.Stefano

Title: Re: LS_CHL blue leds flashing
Post by: PCPiranha on October 19, 2009, 05:04:55 PM

Italy support line is 848 782113

Mon-Fri 10-1800

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Products => Storage => Topic started by: tud on October 17, 2009, 04:34:33 AM