Buffalo Forums

Products => Storage => Topic started by: cheqmate on October 14, 2009, 11:12:55 AM

Title: Serial not recognized when downloading utilities from site
Post by: cheqmate on October 14, 2009, 11:12:55 AM
   

Hi, I have a Ministation HD-FG320U2/BK-AP which I bought from CarreFour hypermart here in Malaysia. I accidently formatted my disk and have lost the utilities. Now I am trying to download it from this the support site, but it does not seem to recognize my serial number. I notice that this problem is a recurring one being faced by others as well. How do I go about resolving my serial number issue?

Title: Re: Serial not recognized when downloading utilities from site
Post by: Colin137 on October 14, 2009, 03:08:42 PM

You'll need to contact Malaysian support for assistance. Our downloads page only works with North American serial numbers.

Title: Re: Serial not recognized when downloading utilities from site
Post by: Memoryman on October 19, 2009, 02:20:40 PM
   

It doesn't look like that Buffalo product is in the Malaysia download section. I'll have them add it to the site or get you a download URL for your product.

Title: Re: Serial not recognized when downloading utilities from site
Post by: Memoryman on October 21, 2009, 09:41:46 AM
   

HD-FG320U2/BK is not a valid part number for any Buffalotech product. Please check your product and post the correct part number - then I will have that product added to the Malaysian site.

 

It's probably one of these ministations:

 

HD-PE320U2/BK-AP

HD-PX320U2/BK-AP

 

 

 

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