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Products => Storage => Topic started by: ktvnadmin on August 26, 2009, 03:35:26 PM

Title: Trashbox 0 Bytes
Post by: ktvnadmin on August 26, 2009, 03:35:26 PM
   

I have a Terastation Model TS-HTGL/R5 F/W 1.33.  The trashbox is enabled on it.  Someone accidentally deleted a folder and wanted to restore it.  It was in the trashbox so they moved it out of the trashbox back to its original location.  All files are 0 bytes and there appears to be multiple copies of the same file.  When looking at the trashbox, it appears that all files are 0 bytes.

 

This brings up two questions.

 

1) Should everything in the trashbox display as 0 bytes?

 

2) What is the correct procedure to restore files from the trashbox?

Title: Re: Trashbox 0 Bytes
Post by: Kameran on August 26, 2009, 03:47:18 PM
Sounds like data corruption
Message Edited by Kameran on 08-26-2009 04:07 PM
Title: Re: Trashbox 0 Bytes
Post by: PCPiranha on August 26, 2009, 04:08:41 PM
Just tested it on ours and it showed the bytes.  I am thinking that you have file corruption.  You can try force updating your firmware to the same version or pull the data off and format the unit.
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