Hello everyone,,,
My TS1400D was in use at one of my business locations. We closed that location and I am trying to add the device to another location. When I boot the drive it has a flashing amber light. I tried to use the reset procedure in the knowledge base, but it still boots with a flashing amber light. When I start the NAS Navigator I get a message that the devices DATE is incorrect and I authorize changing the date. I then get a message indicating Navigator cannot connect to the device. The device icon appears in the NAS Navigator UI with an information icon. When I try to go into settings it fails.
Is there a way to do a hard default of the device to restore it to factory defaults? I hate to loose the data, but I can live without it.
What color is the information icon?
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