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Product Feature Requests => Feature Requests for TeraStation or LinkStation => Topic started by: Hoang on March 02, 2019, 07:34:40 PM

Title: Critical failure - help me
Post by: Hoang on March 02, 2019, 07:34:40 PM
Im using TS5400dn but it crashed yesterday. The lcd panel went red but no error message was shown. I can not access it from LAN. Nothing i can do now. Pls help me. I have important data stored there. Thanks a lot
Title: Re: Critical failure - help me
Post by: 1000001101000 on March 02, 2019, 07:52:52 PM
does it do the same if you restart it?

fortunately with these units you can connect a monitor to the vga port on the front, it might give you an idea what's going on.
Title: Re: Critical failure - help me
Post by: Hoang on March 03, 2019, 08:36:55 AM
Thank you. I connected it to computer directly and reinstalled firmware and it seems to be working ok now
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