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Products => Storage => Topic started by: maltbyacademy on November 19, 2018, 07:14:54 AM

Title: Stuck updating firmware
Post by: maltbyacademy on November 19, 2018, 07:14:54 AM
Hi,

We had a failed hard drive in our TS-RXL/R5 series NAS box, whilst replacing the hard drive we carried out the firmware upgrade. This doesn't appear to have worked despite leaving it for a couple of hours.
Does anyone know how to resolve this,

Information
l25 Updating firmware
The EM mode was detected, Update firmware or contact your local technical support.

TIA for any help

Eric

Title: Re: Stuck updating firmware
Post by: davo on November 19, 2018, 10:32:59 AM
Manually reinstall the firmware using the updater application.
Title: Re: Stuck updating firmware
Post by: maltbyacademy on November 20, 2018, 05:14:27 AM
Its worked, many thanks for your advice.
Eric
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