Print Page - LS 400 Flashing White Lights

Title: LS 400 Flashing White Lights - No Access
Post by: cmaronmurphy on July 17, 2018, 11:16:06 AM

I've seen replies to this type of problem with other models that note that solutions are model specific. I no longer have access to my LS400 via its IP address or via the desktop application. I have tried a factory reset with no success. The LED continually flashes white with no breaks or color changes. I tried re-seating the drives. I hear the sound of one drive trying to "search", but that eventually stops. I am not super tech savy, so I'll probably need a relatively simple solution. If there is not one, then I'm off to buy a new one. This is my second Buffalo in ten years. My warranty has expired, so no surprise that the Buffalo support number is locked away from view.

Title: Re: LS 400 Flashing White Lights - No Access
Post by: davo on July 17, 2018, 11:19:02 AM

LS410, LS420 or LS421?

Title: Re: LS 400 Flashing White Lights - No Access
Post by: cmaronmurphy on July 17, 2018, 11:24:53 AM

Shows LS420D0202 on bottom of drive.

Title: Re: LS 400 Flashing White Lights - No Access
Post by: davo on July 17, 2018, 12:42:50 PM

Remove the disk you think there might be a problem with (the one searching) and reboot the NAS, see if the ED goes steady then.

Only do this if you are sure you were using RAID1.

Title: Re: LS 400 Flashing White Lights - No Access
Post by: cmaronmurphy on July 17, 2018, 03:39:45 PM

Excellent! The flashing white lights are now replaced with E16 - Drive 1 missing. I can now at least find the NAS via the app and via its IP address. Disc 2 is showing as "Array 1/Normal". The data looks to be there, although I cannot access it. Can I assume that I need to rebuild the array? And, yes, it was setup as RAID 1

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Products => Storage => Topic started by: cmaronmurphy on July 17, 2018, 11:16:06 AM