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Products => Storage => Topic started by: Irbricksceo on May 19, 2018, 11:01:52 PM

Title: LS420 Bad Firmware Update, How to flash Directly
Post by: Irbricksceo on May 19, 2018, 11:01:52 PM
Hello, so I found our old LS420 and decided to set it up (it got around a year of use then got disconnected for some reason, we just never got around to hooking it back up). So I hook it up and go to start  setting it all up and it says "firmware update available". I go ahead and do it, then the web management page looses connection and it never comes back. when the device reboots, the red light on front is blinking and connecting to the "settings" address just gives a white screen. from best I can tell, the firmware failed to flash correctly. Is there a way I can flash it directly myself? I cant seem to find a way to do it that doesnt require being able to connect to it. I'd assume theres a way to hook it up directly to my PC but I cant find one.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 20, 2018, 05:06:13 AM
What errors do you get from the NAS Navigator?
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: Irbricksceo on May 20, 2018, 06:18:00 AM
Quote from: davo on May 20, 2018, 05:06:13 AM
What errors do you get from the NAS Navigator?

"the link station is in an error state" or something along those lines, as when I dug deeper I saw something about the raid array needing to be rebuit, but I checked both drives and they are fine.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 22, 2018, 05:16:07 AM
So again, what exact errors do you get from the NAS Navigator? Sounds like the NAS Navigator is reporting a failed disk, if this is the case then you need to replace the disk.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: Irbricksceo on May 22, 2018, 08:01:12 PM
Quote from: davo on May 22, 2018, 05:16:07 AM
So again, what exact errors do you get from the NAS Navigator? Sounds like the NAS Navigator is reporting a failed disk, if this is the case then you need to replace the disk.

well it WAS that the unit is in an error state. now its not  even showing up in nas navigator (or on the network at all) and all I have is the 7 flashes on the unit.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 22, 2018, 11:19:46 PM

This happened to me after the latest firmware update.
Error:
E14: Cannot mount RAID array 1. (2018/05/23 12:35:51)
E30: Drive 1 error. Replace the drive immediately! (2018/05/23 12:33:37)
Status:
I11: Drive 1 has too many bad sectors or blocks. (2018/05/23 12:34:16)
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 23, 2018, 03:59:55 AM
You need to replace disk1 then run the TFTP boot loader to get the unit operational again. Basically the OS needs to be reinstalled.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 01:48:43 AM
Replaced disc 1.  this is the message I get now

Error:
E14: Cannot mount RAID array 1. (2018/05/24 09:01:02)
Status:
I12: The RAID array is in degraded mode. (2018/05/24 08:59:50)

I don't know what to do now. Need help
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 24, 2018, 02:52:49 AM
Do you have access to the settings page?
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 05:05:29 AM
Yes, I do have access to the settings page
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 24, 2018, 07:11:55 AM
Then you need to delete the RAID and create a new RAID in the advanced settings -> Drives -> RAID section.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 10:05:55 AM
will that erase the files that were on the copied by redundancy on the 2nd hard drive of which I am trying to save.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 10:17:00 AM
Can get to the settings page by NAS Navigator but not to advanced settings
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 24, 2018, 10:32:59 AM
QuoteError:
E14: Cannot mount RAID array 1.

This error means the RAID and the data is already gone, you were probably using RAID0 instead of RAID1. Do you have a backup?

Can you post a picture of what you do see when you try to access the admin page?
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 11:14:24 AM
took a screen shot but can't attach by attachments link. How can I send picture of Admin screen and of the storage page showing both discs.

The new hard drive 1 in status column  - error
hard drive 1 2 showing in status column  - array 1
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: davo on May 24, 2018, 11:39:26 AM
Upload the image to a site like imgur and post the link here.
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 04:06:08 PM

https://1drv.ms/u/s!Ak5U    Link for Admin Page

https://1drv.ms/u/s!Ak5UqAM-a2-RzQKvDxbFikSM-48v    Link for Storage file page
Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: isaacscloudCD on May 24, 2018, 04:20:44 PM



https://1drv.ms/u/s!Ak5UqAM-a2-RzQHdLYTIJgBU0DIN   Admin Page corrected link

Title: Re: LS420 Bad Firmware Update, How to flash Directly
Post by: oxygen8 on May 24, 2018, 04:41:43 PM
Your Raid 0 can not be restored
delete it
Rebuild it
(empty)

look deeper

(http://www.keepaneye.de/wp-content/uploads/1_anzeige_fehler_raid_buffalo_linkstation.png)

click on Array1
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Hooks called: 135 (show)
Files included: 27 - 1055KB. (show)
Memory used: 762KB.
Tokens: post-login.
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