Print Page - terastation very slow

Title: terastation very slow
Post by: aldar on May 10, 2018, 03:28:07 AM

Our old TeraStation TS-RXLB08 became very slow.
When we access it via browser before asking for credentials it loads 10-15 minutes with this screen:
(https://i.imgur.com/5n1XiCA.png)
then after entering credentials it loads for 10-15 minutes:
(https://i.imgur.com/KoKhCJZ.png)
Then when we try to do something, session expires.
How to investigate it further?

Title: Re: terastation very slow
Post by: oxygen8 on May 10, 2018, 03:31:57 AM

enable email notification
reboot and check the drivestatus
maybe you have a demaged disk
the securest way is to open ssh and start a long selvetest for each drive

Title: Re: terastation very slow
Post by: aldar on May 10, 2018, 03:34:45 AM

The point is that it's too slow.
While it's loading, session expires.
I am unable to login to allow ssh access or email notifications.

Title: Re: terastation very slow
Post by: Texturtle on May 10, 2018, 09:52:45 AM

It's almost certainly a failing drive that the system hasn't detected. If possible, shut it down and pull the drives one at a time and attach them to a PC. Use a program like CrystalDisk Info to pull the SMART information. It is likely this will reveal which drive is failing, then you can just replace that drive.

Title: Re: terastation very slow
Post by: aldar on June 04, 2018, 10:06:25 PM

All hards have smart status "good"
I used crystalDiskInfo to check it.
There are 3 drives in RAID5.
Reports on each drive are here: https://drive.google.com/open?id=19s0pehw4QRLpnf3sxHlsmsQYfy_DfLfB

Title: Re: terastation very slow
Post by: oxygen8 on June 04, 2018, 11:15:10 PM

try with firefox

Title: Re: terastation very slow
Post by: aldar on June 04, 2018, 11:22:19 PM

Excuse me, I didn't get.
Firefox browser?

Title: Re: terastation very slow
Post by: oxygen8 on June 05, 2018, 12:37:15 AM

Yes

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Products => Storage => Topic started by: aldar on May 10, 2018, 03:28:07 AM