Well I have had this baby for quite awhile and for some strange reason I can't talk to it anymore. I've tried resetting it with the INIT button, rebooted and still can't see it using the Client Utility. I have a solid LINK light, Shows no diagnostic light, and I have solid green lights on the Status/Full lights. But I know they are not anywhere near this. So my questions are:
1. Any suggestions on what to try to get this running?
2. Any suggestions on best way to get my data off these drives. Can I pull the drive into a portable drive mount, connect it to my PC and can I read it? Do I have to do that on all four drives?
Really appreciate the help.
Can the NAS Navigator software see it?
No unfortunately.
I have a similar, but different issue.
I have 2 Terastation HD-H1.0TGL/R5 and can see both of them through Windows Explorer\ Network, but the NAS Navigator SW network can't see it.
I tried accesing the drives, but my UID and Password are not working. I may trythe INIT button to reset to factory Default, but am wondering if there is another way to extract the data.
Maybe hanging these off a USB cable and directly connect a laptop to them??
If worse case - I would try your suggestion and remove the drives and individually plug them into a portable drive mount.
-V
Quote from: davo on November 09, 2017, 02:38:25 PM
Can the NAS Navigator software see it?
Davo - here is where I am at and hope you can advise. I purchased a used HD-H1 from eBay. Stripped my disk out and installed them in the new used one. It connects. Navigator sees it but I can access it. I get:
(https://imgur.com/a/IihdY)
"You might not have permission to use this network resource, The account is not authorized to log in from this station"
I've tried to use the INIT button while running I pressed for 15 seconds and it didn't seem to change anything.
Any suggestions?
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