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Products => Storage => Topic started by: N42 on August 23, 2017, 03:56:14 AM

Title: LS2220D buffalo Nas & Twonky
Post by: N42 on August 23, 2017, 03:56:14 AM
Hi guys just joined up this forum for some help on my Linkstation LS220D. Up until a month or so back I used to be able to acces all my files remotely through the internet webaccess page at work. Now when I try to access remotely through webaccess, I no longer see the default page instead it takes me to a Twonky page. I understand this Twonky is for streaming, for which I have no interest, I simply wish to access my stored docs from my linkstation at home.

I think the software may have updated and this Twonky has suddenly appeared, is there a way of turning off Twonky and getting access to my data back.

Cheers
Title: Re: LS2220D buffalo Nas & Twonky
Post by: Texturtle on August 23, 2017, 08:36:42 AM
Check the port forwarding on your router. WebAccess typically uses port 9000 while the Twonky interface I believe is on port 9020. Have you changed routers recently?
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 23, 2017, 09:05:54 AM
Hiya no I have not changed routers recently, but happy to check this eve and confirm, cheers
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 23, 2017, 01:31:01 PM
Hiya happy to confirm am forwarding port 9000 in router. Also when I try to access 'webaccess' I get routed to the following webpage http://192.168.1.8:9000/

Hence I assume port 9000 is working ok
Title: Re: LS2220D buffalo Nas & Twonky
Post by: Texturtle on August 23, 2017, 02:36:19 PM
OK, now check the settings in the LinkStation to make sure it's using port 9000 for WebAccess. It's the setting for the internal port, not the external port. You can scan through this article to see where the setting is: http://www.buffalotech.com/knowledge-base/setting-up-webaccess-on-a-buffalo-linkstation (http://www.buffalotech.com/knowledge-base/setting-up-webaccess-on-a-buffalo-linkstation)
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 24, 2017, 02:54:00 PM
Hi Texturtle can confirm both Nas Internal Port & External Port are set as 9000, also Upnp is disabled.
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 24, 2017, 03:00:52 PM
Also on my iphone when I try to use the webaccess app, I get the message 'Error Destination does not exist'. I'm sure its related to my previous problem too.
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 24, 2017, 03:15:30 PM
Guess what I just changed the Nas internal port in linkstation for webaccess to 9020 and it now works. No more twonky when I log into webaccess and I can now see my stored docs, also can now connect to webaccess on my iphone too.

Wonder why? maybe because i had both Nas internal and external ports as 9000 originally?
Title: Re: LS2220D buffalo Nas & Twonky
Post by: Texturtle on August 24, 2017, 03:21:21 PM
The only explanation I can think of is that the router somehow changed which port it was sending to. If your router gets rebooted in the future it may revert to the correct port and cause it to stop working again.
Title: Re: LS2220D buffalo Nas & Twonky
Post by: N42 on August 24, 2017, 04:23:10 PM
Just popped out and could not connect out of wifi range (3g/4g). just come in and changed both internal & external ports to 9020 and can now connect out of wifi range.

Also just rebooted the router and connection is still working.

Thanks for your help Texturtle, your help narrowed it down to the port problem. I was scratchign my head for weeks :)
Title: Re: LS2220D buffalo Nas & Twonky
Post by: Texturtle on August 24, 2017, 04:28:44 PM
Glad to be of assistance.
Title: Re: LS2220D buffalo Nas & Twonky
Post by: jingong on October 09, 2021, 10:23:14 PM
Thanks so much! It so helpfully. I got same problem with LS420D NAS
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