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Products => Storage => Topic started by: CG on August 04, 2017, 10:12:17 AM

Title: Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU
Post by: CG on August 04, 2017, 10:12:17 AM
Hi

I have a TeraStation ES 8TB NAS TS-XE8.0TLR5-EU.

It used to boot up no problems.  Now it gets stuck on Initialize SATA 0Channel.

It powers up ok, all LEDs are on the four hard drives, it just stops at Initialize SATA 0Channel.

I can't access it through Nas Navigator2 or its IP address as it's not booted up.

I have tried powering it down (including removing the plug from the power socket) and starting it again - everytime it gets stuck at the same point.

Anyone any ideas?

Thanks.
Title: Re: Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU
Post by: shelm on October 09, 2017, 03:47:40 AM
Hi C.G

Did you get this problem sorted, because I'm having exactly the same problem..

Cheers
Title: Re: Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU
Post by: wmjd1966 on December 27, 2018, 08:33:13 PM
same issue with a client terastation ts-ex
anyone figure this out.. its seems that there is no help anywhere either on the web or on here
why is this buffalo stuff so hard to get support.. nothing on their website.. no where to call
will never buy or recommend this product again unless i get support. almost as bad as drobo
Title: Re: Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU
Post by: davo on December 28, 2018, 03:34:55 PM
You need a recovery image to get the unit operational again.
Title: Re: Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU
Post by: 1000001101000 on December 29, 2018, 12:45:00 AM
Someone else just recovered their ts-xel a couple days ago. Everything you need is in that thread:

https://forums.buffalotech.com/index.php?topic=25952.msg91428#msg91428
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