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Products => Storage => Topic started by: Cephalon on April 26, 2017, 06:21:01 AM

Title: Surveillance Software issues
Post by: Cephalon on April 26, 2017, 06:21:01 AM
I installed the Video Surveillance Client Suite.   When I try to launch the Camera Policies software I get an error that the software is not installed correctly, contact administrator.   When I try to launch the  Surveillance Video Manager or the other programs I get the error  "unable to initialize rvt subsystem".   I'm not sure why.   Anyone have any ideas?
Title: Re: Surveillance Software issues
Post by: davo on April 26, 2017, 06:56:30 AM
What OS are you installing the software on?
Title: Re: Surveillance Software issues
Post by: Cephalon on April 26, 2017, 06:35:36 PM
Windows 10 on a PC.
Title: Re: Surveillance Software issues
Post by: kapeller on October 02, 2017, 10:28:40 AM
Did this issue ever get solved?
Title: Re: Surveillance Software issues
Post by: davo on October 02, 2017, 10:30:21 AM
Same question as above, what OS are you installing it on?
Title: Re: Surveillance Software issues
Post by: kapeller on October 02, 2017, 04:58:46 PM
well i'm running the client software from a windows 7 pc. The actual NAS is hosting the surveillance server. The part that is the most frustrating tho is that it will run fine for a couple of days or so and then all of a sudden will just stop working. and then I get the "rvt subsystem" error. But for a couple of days it runs fine.
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