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Products => Storage => Topic started by: cl-ben on April 07, 2017, 01:47:32 PM

Title: Cannot find firmware - Terastation model HS-DH0.0TGL/R5
Post by: cl-ben on April 07, 2017, 01:47:32 PM
I'm getting error "Emergency mode no array info" on the unit after a power outage.

I'd love to try updating the firmware. However, the buffalotech support site takes me to this page, where my model is not listed:

http://www.buffalotech.com/knowledge-base/updating-the-firmware-on-a-terastation-or-linkstation-1

So now I have a bricked device with no way to recover.

Anyone know where to find the firmware? Any help is appreciated.
Title: Re: Cannot find firmware - Terastation model HS-DH0.0TGL/R5
Post by: Texturtle on April 07, 2017, 02:30:36 PM
This should be the correct link for the HS-DHxxGL unit.

http://www.buffalotech.com/support/downloads/linkstation-live-250gb (http://www.buffalotech.com/support/downloads/linkstation-live-250gb)
Title: Re: Cannot find firmware - Terastation model HS-DH0.0TGL/R5
Post by: davo on April 07, 2017, 02:36:50 PM
Actually, this is the correct link:

http://www.buffalotech.com/support/downloads/terastation-live
Title: Re: Cannot find firmware - Terastation model HS-DH0.0TGL/R5
Post by: cl-ben on April 07, 2017, 03:34:07 PM
davo - Thanks for the quick response! You're a a life-saver.

Incidentally, as it may be helpful to someone else in the future, I wasn't able to get the firmware updater to find the device when running it from Windows 10. The solution for me was to run it from a Windows XP machine instead.
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