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Products => Storage => Topic started by: Dalton on February 27, 2017, 06:08:36 AM

Title: How do I verify Failover is working?
Post by: Dalton on February 27, 2017, 06:08:36 AM
Hi all,
I have a client with 2 TS5400 installed 1 as main unit (192.168.0.216) and the second as a failover unit (192.168.0.217). Following a power failure the units developed issues which required me to dissolve the failover status and create it again.

In the past if I logged into the ip address of the second unit using file explorer \\192.168.0.217\ (not the interface) I could see all the files replicated on the second unit. Now all I can see is an info folder.  I have spoken to a very hard to understand support technician at Buffalo who advises that this is normal since the latest update. However I am not convinced he is correct as there now doesn't seem to be any way to check/confirm that failover replication is actually working. The failover was configured 4 days ago and I still dont know if failover replication is taking place.

In the software control panel of the main unit it's status is shown as standalone and I cannot log into the second unit as it states that it is configured as a failover unit.

Can anyone please advise how I can confirm that the failover service is actually running and copying the data over.

Thanks in advance for any help provided.
Title: Re: How do I verify Failover is working?
Post by: Texturtle on February 27, 2017, 09:13:29 AM
If the primary unit says it's standalone then failover is definitely not configured. I suggest you contact support again to get this corrected.
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