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Products => Storage => Topic started by: Komodo on January 31, 2017, 05:09:58 PM

Title: TeraStation is shutting down
Post by: Komodo on January 31, 2017, 05:09:58 PM
I have a one year old TeraStation. It's now shutting down on its own. I have not changed any settings for about four months. What is happening?

Title: Re: TeraStation is shutting down
Post by: davo on February 01, 2017, 01:34:25 AM
What model?
Title: Re: TeraStation is shutting down
Post by: Komodo on February 01, 2017, 07:20:38 AM
The model is TeraStation™ 5800DN 32TB, TS5800DN3208.
Title: Re: TeraStation is shutting down
Post by: Texturtle on February 01, 2017, 09:03:05 AM
Have you contacted technical support? The unit is still within the warranty period. Support would be able to review the system logs and possibly find the reason the unit is behaving this way.
Title: Re: TeraStation is shutting down
Post by: Komodo on February 01, 2017, 08:46:07 PM
I will do that.
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