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Products => Storage => Topic started by: Grinch on July 07, 2016, 03:56:36 PM

Title: No array info - TS-XE8.0TL/R5
Post by: Grinch on July 07, 2016, 03:56:36 PM
Recently have had a failure of multiple drives on this array and ended up putting in 2x 2TB drives for the mean time. However I cannot for the life of me figure out how to get it to format and add the required files for it to function properly.

Anytime I get TSUpdater to recognize it and try to update it using the debug mode settings it fails out. Have tried re-wiping the disks with diskpart just to see if that made any difference but still seems to have issues.

Anyone willing to throw some help my way? Been banging my head against my desk for many hours on this issue.
Title: Re: No array info - TS-XE8.0TL/R5
Post by: davo on July 07, 2016, 04:32:50 PM
 It needs 4 disks, not 2. You will get a format failed error otherwise.
Title: Re: No array info - TS-XE8.0TL/R5
Post by: Grinch on July 08, 2016, 09:48:59 AM
Ah, I see. I did not realize it required all four drives to be present. Worked great now. Thanks!

Out of curiosity, is 1.66 the very latest firmware available or is there a newer version?
Title: Re: No array info - TS-XE8.0TL/R5
Post by: davo on July 08, 2016, 10:22:11 AM
1.66 is the latest.
Title: Re: No array info - TS-XE8.0TL/R5
Post by: Grinch on July 08, 2016, 10:28:57 AM
Alright. Just wanted to make sure.

Thank you for your assistance!
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