Print Page - Password reset on LS-WX2

Title: Password reset on LS-WX2
Post by: rando on June 15, 2016, 12:08:37 AM

I am trying to reset the password on my LS-WX2.OTL/R1. I turned off power, then turned it back on while holding the function button. The light started flashing blue, when I pushed the function button again, it never turned amber, just kept flashing blue for a half hour until I shut the power switch off again.

Any Ideas?

Title: Re: Password reset on LS-WX2
Post by: davo on June 15, 2016, 01:52:52 AM

If you reboot it and don't press the function button does the unit fully power up? Can you access the data? Was it in emergency mode at any stage?

Title: Re: Password reset on LS-WX2
Post by: rando on June 15, 2016, 10:29:06 AM

Yes, we powered it down and restarted without pressing the Function button, and it seems to start normally. The status page shows it in EM mode now, and reports that it need a firmware update, that's why I needed the password reset in the first place.

Title: Re: Password reset on LS-WX2
Post by: davo on June 15, 2016, 11:04:49 AM

If you update the firmware then it will not (or at least it should not) ask you for a password?

Title: Re: Password reset on LS-WX2
Post by: rando on June 15, 2016, 01:07:37 PM

But (as I recall) it wouldn't let me into the control panel to initiate the firmware update without the user name and password.

Title: Re: Password reset on LS-WX2
Post by: davo on June 15, 2016, 02:59:21 PM

You download the firmware via the buffalo website and run it from a PC. It is normal not to have GUI access when it is in this state

Title: Re: Password reset on LS-WX2
Post by: rando on June 15, 2016, 09:27:45 PM

Where can I find instructions on firmware upgrading?

Title: Re: Password reset on LS-WX2
Post by: davo on June 16, 2016, 10:52:27 AM

Download the firmware from the buffalo website, unzip it on your PC, disable security software on the PC, run the .exe.

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Products => Storage => Topic started by: rando on June 15, 2016, 12:08:37 AM