Print Page - LS421DE died

Title: LS421DE died
Post by: Stimlat on April 16, 2016, 05:24:19 PM

I changed the drives in my LS421DE and it has quit working even if I reinstall the original drives.

Now when I turn it on the power light will flash for about a minute and then the function light blinks red seven times, takes a short break and then flashes seven more times.

MAS Navigator 2 cannot see the device, so I assume that it is not on the network.

This Linkstation was on line for over 3.5 years and I needed to increase the size of the drives. Backed up everything, changed the drives and nothing.

Chapter 10 of the manual has the error code list but the seven flashes is supposed to only relate to the power light. If it is the power light the error code says it is a firmware error and to contact
Tech Support. I contacted them and they were not able to help.

Any thoughts or ideas from the community?

Title: Re: LS421DE died
Post by: davo on April 16, 2016, 06:20:58 PM

PM me for the recovery image.

Title: Re: LS421DE died
Post by: Stimlat on April 16, 2016, 08:05:05 PM

Not sure what you mean by recovery image and PM?

Title: Re: LS421DE died
Post by: kyo72 on May 11, 2016, 05:10:48 AM

Quote from: davo on April 16, 2016, 06:20:58 PM
PM me for the recovery image.

Hi. I'm new here. I got the same problem (led flashing 7 times after boot). I upgraded the firmware to 1.81, but after read about various problems i tried to downgrade to 1.34. Everything was fine during the upgrade process and then i got the message "NAS is rebooting". After that message (on the upgrader program), nothing. I got the led flashing 7 times. Nas is unreachable on the net. The disk on the nas was a Wd Blue on the compatibility list (500 gb hard drive). What is the correct procedure to recovery the nas at least to 1.81 firmware? Is there a Usb recovery tool? Thank you.

Title: Re: LS421DE died
Post by: MiG174 on May 11, 2016, 06:19:24 AM

Quote from: Stimlat on April 16, 2016, 05:24:19 PM
Any thoughts or ideas from the community?

You make reset settings to factory/default? There is speculation that the operation would lead to a violation of the integrity of the firmware 1.80 / 1.81.

Title: Re: LS421DE died
Post by: davo on May 11, 2016, 07:26:15 AM

Quote from: kyo72 on May 11, 2016, 05:10:48 AM
Quote from: davo on April 16, 2016, 06:20:58 PM
PM me for the recovery image.

Hi. I'm new here. I got the same problem (led flashing 7 times after boot). I upgraded the firmware to 1.81, but after read about various problems i tried to downgrade to 1.34. Everything was fine during the upgrade process and then i got the message "NAS is rebooting". After that message (on the upgrader program), nothing. I got the led flashing 7 times. Nas is unreachable on the net. The disk on the nas was a Wd Blue on the compatibility list (500 gb hard drive). What is the correct procedure to recovery the nas at least to 1.81 firmware? Is there a Usb recovery tool? Thank you.

You need the recover image for the device, PM me if you want it.

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Products => Storage => Topic started by: Stimlat on April 16, 2016, 05:24:19 PM