Just got my Terastation Pro III yesterday. I am having problems connecting between my Toshiba Laptop (Vista Home Premium 64 bit) and the Tera. Sometimes it connects and sometimes it does not. If I restart the Tera, it connects and can be seen in and mapped, but if I restart my computer, it loses connection again. I am able to access the unit through Web Access, and change values, but again, I can see the unit or its contents from the Computer Explore.
I changed the values in the LmCompatibility Level to 2 and then 1, still unable to access the unit consistently.
I also note that when I shut the unit down with the power button, when it restarts the date and time are incorrect.
Finally, I have been trying to update the firmware and the updater finds the unit, accepts the password and begins to update, only to stop with the following message:"Tera (name I gave the unit) Returns an Error (ACP_STATE_FAILURE) Updating Is Aborted" Please help, the units only 24 hours old!