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Products => Storage => Topic started by: fattylumpkin on January 28, 2016, 06:46:10 PM

Title: Need to restore WS5400DN
Post by: fattylumpkin on January 28, 2016, 06:46:10 PM
Hi I have a WS5400DN that I need to restore.  I think the OS got corrupt.  I don't care about losing data there was almost nothing on it.

I have the usb drive that came with it.  I never opened it until I needed it and when I try to boot with it I get red lcd screen flashing and it says "Boot Fail."  Shouldn't I be able to boot to that USB key and it will "fix" itself?  I also have the mini sd card that came with it that looks to have the Windows Storage Server OS on it.  Not sure what I am supposed to do with that.  I am a Systems Admin by trade and don't understand why this is so difficult!!!

Any help would be great.

Thanks in Advance.
Title: Re: Need to restore WS5400DN
Post by: davo on January 29, 2016, 03:46:32 AM
Did you actually put the mini SD card into the USB disk when trying to restore?
Title: Re: Need to restore WS5400DN
Post by: fattylumpkin on January 29, 2016, 07:17:45 AM
I did not.  I looked at the usb device to see if that was possible but I didn't see how that could be done. 

I saw a picture of one with the mini sd card in it but mine doesn't look like the picture I saw.  Maybe I am missing something.
Title: Re: Need to restore WS5400DN
Post by: davo on January 29, 2016, 07:22:39 AM
yes you are, the Mini SD card needs to be inserted into the USB stick, then follow the recovery process. To be fair, its not a difficult process.
Title: Re: Need to restore WS5400DN
Post by: fattylumpkin on January 29, 2016, 10:13:43 AM
I looked specifically to do that last night and could not find where to put that thing.  I'll look again when I get home tonight.  It doesn't have a slot to insert from the outside.  Do you have photo of how it goes in?

Thanks for your help.
Title: Re: Need to restore WS5400DN
Post by: fattylumpkin on January 29, 2016, 10:15:55 AM
I am assuming I am looking to do something like this?

https://www.youtube.com/watch?v=YDIWEOL2GYU
Title: Re: Need to restore WS5400DN
Post by: Texturtle on January 29, 2016, 11:36:18 AM
Here's a picture of the drive with the MicroSD card partially inserted.
Title: Re: Need to restore WS5400DN
Post by: fattylumpkin on January 29, 2016, 11:44:41 AM
Hmmm ok, I didn't notice a slot like that, but I'll give it another look see tonight.

Thanks
Title: Re: Need to restore WS5400DN
Post by: fattylumpkin on January 31, 2016, 10:06:53 AM
Success!  I can't believe I didn't see that slot in the USB drive.  I even saw the picture before but never saw it on my usb drive.  I am back up and running.

Thanks so much for everyone's help!
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