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Products => Storage => Topic started by: BenElliott on August 15, 2015, 03:47:31 PM

Title: Network access on Win 10
Post by: BenElliott on August 15, 2015, 03:47:31 PM
I havejust upgraded to Win 10 and have just installed a new TS-X8 Terastation. It installed fine and I can access it fine from my wired network machne but none of my wireless machines can see it even though everything is on the WORKGROUP network family. I can access the web based access for the device but can not see any files on it on the wireless devices. Where am I going wrong?
Title: Re: Network access on Win 10
Post by: Texturtle on August 17, 2015, 01:56:12 PM
What OS is running on the wireless machines?
Title: Re: Network access on Win 10
Post by: BenElliott on August 18, 2015, 11:53:07 AM
Sorry about the delay in replying. The system didn't keep me informed about your question.

I think I mentioned I'm running Windows 10.
Title: Re: Network access on Win 10
Post by: Texturtle on August 18, 2015, 04:03:02 PM
If you install NAS Navigator on the Windows 10 system does it see the NAS?

You might also try turning off the Windows firewall temporarily to see if that makes a difference.
Title: Re: Network access on Win 10
Post by: BenElliott on August 21, 2015, 03:02:01 PM
Navigator is installed but it doesn't show the Terastation. But, I will try turning off the firewall and report back
Title: Re: Network access on Win 10
Post by: BenElliott on August 22, 2015, 12:46:56 PM
I can now see the drive on my network but I still cannot see it in NAS Navigator
Title: Re: Network access on Win 10
Post by: TedA on September 03, 2015, 07:47:15 AM
I have the same problem accessing my LinkStation from Windows 10.

One desktop PC that I upgraded to Windows 10 can't access any of my LinkStations now. It used to with no issue from Windows 7. I can still access them from my other laptops running Windows 7 and Windows 8 now. Only the Win10 desktop that doesn't see them.

Navigator2 doesn't see the NAS's, Win10 File Explorer's Network doesn't show the logical nor the mapped drives (previously mapped in Win7 prior to the upgrade), and this is the weirdest part that I don't understand:

a) On the browser typing the static address of the NAS does not access the NAS
b) On CMD DOS prompt, pinging the static address of the NAS returns this??

Pinging 192.168.11.58 with 32 bytes of data:
Reply from 192.168.11.19: Destination host unreachable.
Reply from 192.168.11.19: Destination host unreachable.
Reply from 192.168.11.19: Destination host unreachable.
Reply from 192.168.11.19: Destination host unreachable.

Obviously Win10 doesn't let me access the NAS and its IP address. Obviously it isn't a problem in Win7 or Win8. How do I fix it on Win10?
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