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Products => Storage => Topic started by: Ricardop1026 on July 11, 2015, 12:54:00 PM

Title: Installing TS5200D0402 on Windows server 2012 r2
Post by: Ricardop1026 on July 11, 2015, 12:54:00 PM
I am trying to connect a Terastation 5200 to a Windows server 2012 R2 machine.
When i run the Tsnavi as administrator from the cd i get this message:

"While executing the Install_Firewall1 section, an error occurred in reading the file.
Finish"

I downloaded the iso from the website and get the same message.
Firewall is disabled on the server.
I am connecting the terastation to a router that is connected to the server. (ethernet)
I also tried directly connecting to the server via the second ethernet port, but same message.

Has anyone seen this before? any help would be greatly appreciated.

Regards,

Rick
Title: Re: Installing TS5200D0402 on Windows server 2012 r2
Post by: davo on July 12, 2015, 04:42:42 AM
CD is not needed, can you map the share on the terastation from the server using the IP? Can you access the GUI using the IP?
Title: Re: Installing TS5200D0402 on Windows server 2012 r2
Post by: Ricardop1026 on July 21, 2015, 09:06:23 AM
Hi Sorry for the delay,  owner was on vacation.

i can map the share on the terastation.

how do i access the gui using the ip?

regards,

Rick
Title: Re: Installing TS5200D0402 on Windows server 2012 r2
Post by: Texturtle on July 21, 2015, 04:35:36 PM
Any web browser should work, just open the browser and type the IP address in.
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