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Products => Storage => Topic started by: IUR on October 27, 2008, 12:11:35 PM

Title: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: IUR on October 27, 2008, 12:11:35 PM
   

I bought a LinkStation Mini recently. Setup ended well and I started working with LinkStation Mini without any problem. I updated NAS Navigator to v.2.11 and Firmware to 1.05. When this work was finished I switched a LinkStation Mini to Auto Power Mode. LinkStation waked-up at computer boot and then, 2-3 minutes after, it powered down by itself. Further, LinkStation waked-up itself 2-3 minutes later going in this yo-yo mode. When it is On, I can access the unit with the Nas Navigator, and I can browse to it using the web GUI and etc.

 

I have Windows Vista Business installed, as well as ZoneAlarm Security Suit 7.1 and VirusScan Enterprise 8.5.0i. As I already mention the Nas Navigator 2.11 was installed and booted automatically with Windows. My home network based on simple ADLS-Router with 5 ports. LinkStation connected to one of them. IP address managed by DHCP automatically (nevertheless the manual IP assignment is not change the effect).

I am tried already hard reset – it was not help. 

Pease help if somebody has experience with this kind effect.

Message Edited by IUR on 10-27-2008 06:16 PM
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: Paul on October 27, 2008, 03:48:06 PM
If you put the device on manual power mode then does it work?
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: IUR on October 27, 2008, 04:37:50 PM
   Yes, if I put the "power mode" switch in position "On" (you mean "manual"), the unit works correctly.
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: Paul on October 28, 2008, 11:04:46 AM

I will test this, during the week and report my findings to buffalo corp..

 

thanks

 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: BobVal on November 24, 2008, 08:25:14 AM
   

I am having trouble with my LinkStation Mini and my wireless laptop.

 

In Auto mode it seems to power down even when the laptop is connected (actively open a file on the drive)

 

The Mini once powered down does not want to come back online.

 

Now if I have my desktop machine up and running or the LinkStation Mini in ON mode instead of AUTO everything works fine all the time.  It seems to me that in AUTO mode wireless stations are somehow being igorned and the unit shuts down.

 

I am not sure what to do, so for the last week I have kept it running in ON mode, but sure would like to get the benifit of AUTO mode.

 

Is there any fix for wireless pc's and the mini powering down when there are NO hardwired machines attached to the router running?

 

Bob

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: abjt on January 18, 2009, 05:06:21 PM
   Same here.... In auto mode, it just shuts down after some time even if NasNavi (2.11) is running on the laptop. When I walk over to the unit and turn the switch from Auto to On it comes back again and I can access it as normal. There are no firewalls to stop access etc.
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: Nosh31 on January 26, 2009, 08:00:13 AM
   

I also have the same problem on "Auto Power Mode". It switched off even during files transfert. 

 

It works normally on "ON".

 

 

 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: blevine on March 02, 2009, 07:39:17 AM
   Ditto.  Same for me except that I have a LinkStation Pro Duo.  It works fine except on all my Windows XP machines, but not on my VIsta laptop when connected wirelessly (works fine if connected by LAN cable, but that's not what I want).
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: MaesR on March 02, 2009, 05:23:22 PM
   

Hi all,

 I can also report the same problem. With a wireless Lapop, Vista Business with Zone Alarm the Link Station Mini automatically shuts doen after several minutes in auto mode. It starts properly after Laptop Startup, but then turns down without any reason.

Would be great if anyone could come up with a solution as I also want to use the auto mode in a proper way (I'm quite sure that this was also the original intention ....).

Thanks to all and best regards

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: briviere on March 07, 2009, 03:16:57 AM
   

I've got also the same problem under Mac OSx.

Buffalo LInkstation mini with last release 1.06

 

When I startup my Macbook pro, the linkstation mini stay sleeping.

But when I start my Windows XP laptop, the linkstation wakeup.

 

Buffalo, is there a fix for this problem ?

Message Edited by briviere on 03-07-2009 03:17 AM
Message Edited by briviere on 03-07-2009 03:18 AM
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: briviere on March 14, 2009, 04:11:28 AM
   

Is there any solution to wake up linkstation mini in auto mode from OS X leopard ?

 

regards.

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: blevine on March 15, 2009, 09:40:29 AM
   Is anyone from Buffalo monitoring this thread?  Paul?  Any chance someone can look into the auto power issues?  There are a bunch of other threads out there with the same issue (some are for different models but the same problem).  Obviouosly this is not an isolated problem.
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: josephknguyen on March 16, 2009, 05:43:06 AM
   I just bought a LinkStation Live (LS-CHL1.0TL), the Auto Power does not get wake up via other laptops on the wireless network. It does get wake up with a PC via LAN line straight to my router.  So, it seems, the bug is in the wireless connections, not able to wake up the sleepy giant ;-)  
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: Dustrega on March 16, 2009, 04:14:29 PM
The "keep alive" packets that are sent to the LS to keep it powered on can only be received wired through our findings thus far. If you have an entirely wireless network then I would advise keeping the unit switched to ON (Manual) mode. If you have a computer that is hardwired to the same router as the LS you can install the utilities included on the disk there and that should keep the LS alive until that unit is shut down. We are looking into a solution for a dedicated wireless network at the moment but currently there is no workaround for this. The utility as I understand should work for Mac but once again the OS can differ so it is being looked into. Thank you for your patience.
Message Edited by Dustrega on 03-16-2009 04:24 PM
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: blevine on March 16, 2009, 05:04:22 PM
   

Hi Dustrega,

 

You may want to have a look at the rest of this thread and also search out other postings in the forums for the same problem.  I think you may be incorrect about the auto power feature not working in a wireless network.  Many people report that it works with some wireless PCs but not all.  I too have one wired PC and three wireless laptops in my network.  Two of the wireless laptops send "keep alive" packets and work just fine. These are running Windows XP.  The culprit in my network is a laptop running Vista.  Perhaps the issue is Vista and Mac OS??

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: IUR on March 16, 2009, 05:16:35 PM
   

Hi Dustrega,

I just copy the part of my first message:

"I have Windows Vista Business installed, as well as ZoneAlarm Security Suit 7.1 and VirusScan Enterprise 8.5.0i. As I already mention the Nas Navigator 2.11 was installed and booted automatically with Windows. My home network based on simple ADLS-Router with 5 ports. LinkStation connected to one of them)."

So I have a computer that is hardwired to the same router as the LS and it is not solve the problem. What will be your advice for wired network?

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: cuzub on May 14, 2009, 01:44:52 AM
   

Same here...

iMac under Mac OS X 10.5.8

Linkstation mini v1.06 + NasNavigator 2.10

Linkstation in auto power mode 

Linkstation's RJ45 connected to gigabit router (netgear)

 

iMac connected to router 

Linkstation goes to sleep but never wakes up...

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: silk101 on July 31, 2009, 04:27:58 AM
   I have the same problem, running a Linkstation Mini 1TB with 1 laptop running XP pro, 1 desktop running Vista and 1 mac book pro OS 10.5.7 , the auto power mode works fine on the XP & Vista machine but no joy on the Mac Book, any ideas anyone ? all machines are wired.
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: YGAB on August 02, 2009, 11:12:26 AM
   

Hello,

I am a new LinkStation owner.

I am also quite sad to realize my wifi MacBook Pro won't wake up the NAS even if it advised "Bonjour compatible"

 

I can offer a pretty poor solution (!), but it might give some help...

There is this nice little soft named "WAKEUP"

(http://www.coriolis.ch/en/wakeup/)

which gives us to possibilty to wake up a distant Mac.

It works both thru wire and wifi. I often use it with my old iBook G3 that runs as a iTunes jukebox thru Remote Desktop.

I'll also use this soft to wake up a wired Mac to trigger the LinkStation.

I tried to use it directly with the LinkStation but it does not work :smileysad:

 

Allright, now let's hope Buffalo people will also wake up to find us a solution!!!!!!

 

  -Yves 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: YGAB on August 02, 2009, 08:36:14 PM
   

Here is a better solution : WakeOnLan (www.readpixel.com) is another freeware that does the job to... wake up computers on the lan.

This one wakes up the NAS form a wifi MacBook, but more... if I get it right, it will keep sending "keep alive" data so the NAS won't fall asleep (Awake Status Interval in the preferences).

 

Please test this and let me know how much am I a dreamer!

 

   -Yves. 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: silk101 on August 07, 2009, 12:58:35 PM
   

Thanks for the link, it works great on my Mac, I now have a wired Vista running NASnavigator2 & an XP laptop with NASnav2 connected Wifi and my wired Macbook pro with WakeOnLan ! hopefully Buffalo will sort this out.

 

 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: 138 on September 13, 2009, 02:44:28 PM
   

Same problem here.

 

Macbook, os x 10.5.6, linksys wrt54gl, linkstation ls-xh1.0tl.

 

Buffalo NAS turns off in auto mode.

Third party app, WakeOnLan, schedule interval option ranges NOT LESS THAN 5 min which takes too long, as the sleep procedure of buffalo drive starts before magic packet from WakeOnan is sent. So WakeOnLan lets nas drive sleep, and wakes it up after it's slept.

 

Buffalo, is there a possibility to change the default sleep time in auto mode? 

 

Or (anyone) is there a way to set WakeOnLan to send magic packet in less then 5 min. intervals? 

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: 138 on September 16, 2009, 04:21:18 AM
   

Found solusion, if anyone interested:
1. get and modify (MAC address and IP, remove the part "open dialog") script: link

2. get the CronniX (3.0.2) to edit a crontab; tell it to run a script with command "osascript" instead of default "open" every 4 min. (*/4)

3. Your Linkstation works without a flaw - wakes up when you log in, sleeps when you log out. No further assistance needed, no programs running on startup, etc.

 

Cheers, 138

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: Dustrega on September 18, 2009, 07:52:19 AM

As an after note they didn't fire me I'm alive and well here just been busy with other projects. Secondly, I understand that the auto power function is going to be phased out, but I have yet to receive confirmation on this. As with Mac it is specified that the NAS is compatible, generally the question to be answered for compatibility is thus:

 

Does it connect via SMB? Yes. <-Compatible

 

This is not the first NAS that has not had all functions or software work with Mac.

 

Some of our PC users until recently had questioned compatibility with Windows 7 and currently most of our firmware updaters don't work with it (hence the tentative firmware release in October). That's not to say that the device itself doesn't work with Windows 7 it's just gonna take a little time for us to figure out where the bugs lie and fix them as we go. In any event the concern for my silence is appreciated it's just that I am one person and eventually there are other things I turn my attention to from time to time.

Message Edited by Dustrega on 09-18-2009 08:17 AM
Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: beelineuk on November 08, 2009, 08:04:30 AM
   

I have the same problem on my Linkstation Mini firmware version 1.6. In auto mode, it's unusable as it keeps dropping off the network. This was one of the big selling features that attracted me to the product. 

 

The issue as discussed is simply that it is not sending the keep-alive packets often enough. Please can Buffalo fix this my reducing the time between keep-alive packets so that it does not keep trying to sleep.

 

BTW I think Buffalo support is appalling and the quality of your firmware is below standard for even a beta product. Your response about not having time, focusing on another projects, phasing out functionality is not acceptable. There are a lot of people who have spent a lot of money on these products today and the functionality advertised does simply not work. It seems that rather than address them the company is more interested in fobbing people off and ignoring complaints.

 

It is the law that products must be as described and must be fit for purpose.

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: fraunz25 on November 13, 2009, 01:10:59 PM
   

Hi,

 

you CAN set any value as an interval range in WakeOnLan:

use the 'export' menue entry,

edit in the resulting (text) file the interval for the LinkStation (set it to 3 or whatever value you like),

re-'import' the file,

done!

 

WakeOnLan's help describes the structure of the import/export file.

 

I didn't have much time to test WakeOnLan, but so far it works better than the NasNavigator2.

Title: Re: LinkStation Mini (LS-WSGL) Auto Power Mode Issue
Post by: dilsatu on April 19, 2013, 03:37:38 PM

any update on this ? I have the same issue ?

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