Buffalo Forums

This issue started last evening and I'm at a loss as to how to fix it at this point. The link station is complete accessible through MS windows, I can browse shares stored on the NAS and transfer data to and from the NAS. What I can't to is access the management interface via the Web Portal (http://xxx.xxx.xx.xx/ where x is the IP of the NAS). When I try to go to the management page by typing in the NAS IP address, it immediately redirects me to http://xxx.xxx.xx.xx/root.html, which may be fine but all it displays is just a gray background with nothing else and it never refreshes. I've tried access it from multiple devices (computers, mobile devices) all with the same result, I can never get to the point of it actually displaying the main management portal page.

I've tried just about everything I can think of aside from a complete reset, I've reboot the device multiple times.

The NAS is connected to a Domain at my home, the last thing I was doing before this happened, I had deleted a user from Active Directory (just a standard user not admin or anything of that nature). I reboot the NAS because the only way it seems to pick up any changes in Active Directory is on a reboot. After the reboot, NOTHING can't get to the management portal at all. Network shares are still completely accessible once the NAS is online after a reboot.

Anyone have any ideas?

Well, I forced a re-flash of the 1.80 firmware, hoping it would restore the GUI for device. Unfortunately, it's back to the same exact thing. Network shares are accessible, but I get nothing when I navigate to the devices IP from a web browser. Only get a gray page and nothing else.

The firmware 1.80 have a lot of problem as you can see here :

http://forums.buffalotech.com/index.php?topic=22838.0

Downgrade to the original firmware 1.34 and it should works (and please report it to the support)

Thanks for the reply.

I did as you recommended and downgraded to the 1.34-0.95 firmware found here: http://buffalotech.com/support-and-downloads/download/ls400-134en.zip (http://buffalotech.com/support-and-downloads/download/ls400-134en.zip)

The downgrade was successful, but it's still experiencing the same symptoms. Network shares are accessible over the network, but the same blank gray page when trying to access the management GUI. I followed some instructions to try and open up SSH access, all of the steps seemed to be successful, but I am still unable to connect via SSH.

At this point I'm really at a loss, I've tried everything I can think of. Something must really be hosed in the service that hosts the web GUI for the device which not even a Firmware update resolves.

I'm real really disappointed in the device, I'm thinking about trying to return the Device to Amazon (I really haven't had it much more than a month), and trying a Synology instead.