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Products => Storage => Topic started by: OlegP on February 25, 2015, 09:22:36 PM

Title: LS-QVL replacing hard drive
Post by: OlegP on February 25, 2015, 09:22:36 PM
This is a second time I am replacing a hard drive in my LS-QV4.0/R5 device.  This time it is drive 3 that failed. After I replace the drive and power up the NAS, the following happens:

- the power LED flashes RED - 7 short flashes - but I don't see a code E07 in documentation
- drive #3 (new replacement drive) make some clicking sounds and generates a lot of vibration (and noise). If I hold a finger on the drive's mount bracket, the noise disappears.
- drive #4 light is NOT ON at all
- NAS Navigator does not see the NAS
- I cannot log into the NAS through the web interface at all

The replacement drive is the same model. There are no jumpers on it. Firmware is the latest, 1.69.
Is it a bad drive?
Title: Re: LS-QVL replacing hard drive
Post by: davo on February 26, 2015, 11:10:03 AM
E07 means its not detecting any of the disks. Do you have a backup?
Title: Re: LS-QVL replacing hard drive
Post by: OlegP on February 26, 2015, 08:41:00 PM
I am still able to boot the NAS with either old (bad) disk #3 or without it - even though NAS runs in degraded mode, I can see my data. I am making a backup now.
Title: Re: LS-QVL replacing hard drive ---- RESOLVED
Post by: OlegP on March 07, 2015, 03:24:36 PM
Update - it was a bad drive. I returned it and bought a different model (same size and RPM). RAID is rebuilding now.
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