Buffalo Forums

Hello,

I just unboxed my LS441DE a couple hours ago and put in 2 brand new Seagate 3TB STBD3000100 drives and 2 used 3TB STBD3000100 (same as the new ones).  2 used drives in bays 1 and 2 and 2 new drives in bays 3 and 4.

Some context:
The used drivers were in an LS220D that I was having issues with.  I didn't erase the two used drives because I wasn't able to access the web interface on the LS220D anymore and it was very flakey.  The drives seemed ok as I was able to copy data and pull data off quickly but the NAS would just drop connection randomly every few hours or so.

Anyway, with all the drives now in my LS441DE I booted it up for the first time and things seemed fine.  The problem is I have yet to see it show up in the NAS Navigator on my Mac running 10.10.  Also, the LED pattern is showing a green LED on drive 1, a red LED on drive 4 and the power LED is flashing white.  I've tried to hit the function button as I've read to continue the initialization but it hasn't changed the above LED pattern.

Is it just taking a long time because I had data on two of the drives?

P.S. I am not expecting to keep the data that is on the used drives, I've already backed everything up.  My plan was to format and setup a RAID 5 config once it is up and running.

Thanks for any help!

Ok, I called Buffalo tech support this morning and they filled me in on what is wrong.  As expected, the issue was due to the fact that I was using hard drives that were previously in another Buffalo NAS.  My current NAS was seeing the config from the old NAS and getting very confused essentially.  I was instructed to take the drives out and run a diskpart clean on them to remove any lingering configs (as well as anything else on the drive) that the NAS would try to recognize.  I have done this and it all seems to be going as planned now.

I hope this helps someone in the future with this unique situation.

Could you please share with me the phone number for support - the one (866-752-6210 listed is not working and I am not able to make it work