Print Page - Linkstation & DriveStation backup

Title: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 26, 2009, 06:07:49 AM

We have a LinkStation and a DriveStation for backup and are getting messages such as the following:

DISK Error Notification

HDD error occured

Disk(s) the error occurred:UnknownDisk(READ)

(READ) 27210024 sector:22 count:

Disk writting error

Some data may not be recoverable.

Immediate change of disk is recommended.

[LinkStationInformation]

LinkStationName: BUFF1 (LS-GL)

Time: 2009/05/25 11:55:13

If I run the Disk Check on either disk I don't get any indication of an error. Which disk has the problem? What should I do to resolve the problem?

TIA,

magendo_man

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: kevin on May 26, 2009, 07:51:12 AM

Please read my signature...

Try deleting the backup job and recreate it

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 26, 2009, 09:25:26 AM

Hi kevin

Linkstation Model No: LS-750GL

Firmware version: 1.11

OS: connected to by both Windows XP & Vista clients

~ magendo_man

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 26, 2009, 09:44:21 AM

Hi Kevin

Deleted and recreated the backup job. When it started running I get a series of emails like the following:

DISK Error Notification

HDD error occured

Disk(s) the error occurred:UnknownDisk(READ)

(READ) 27210024 sector:28 count:

Disk writting error

Some data may not be recoverable.

Immediate change of disk is recommended.

[LinkStationInformation]

LinkStationName: BUFF1 (LS-GL)

Time: 2009/05/26 15:41:47

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: PCPiranha on May 26, 2009, 10:18:08 PM

So are you getting any error (or diag) lights?

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 27, 2009, 08:06:38 AM

Hi PCPiranha

The LinkStation just has the Power light on, the Link flashing and nothing for the Info and Error lights.

Any suggestions?

Today's status report is:

Activity Report

[LinkStationInformation]

LinkStationName: BUFF1

Time: 2009/05/27 12:00:02

IP Address: 192.168.111.2

Setting Screen: http://192.168.111.2/

Running Time : 8 days, 01:15:45

[HDD Usage Status]

Disk 1 Usage Rate : 10302600 kbytes / 731509156 kbytes (Usage Rate 1%)

[DISK error status]

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: PCPiranha on May 27, 2009, 02:56:17 PM

Did it not show anything below "disk error status" or did the message cut off for some reason?

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 27, 2009, 03:56:20 PM

No - there was nothing in the message below "disk error status"!

Does that tell you anything?

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: PCPiranha on May 27, 2009, 04:05:42 PM

Try reformatting the drivestation, it seems that it is more likely the culprit

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: kevin on May 28, 2009, 02:24:20 AM

Try initializing the LS: Go to the web interface> Maintenance >Initialization> Restore to defaults.

Message Edited by kevin on 05-28-2009 02:25 AM

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on May 28, 2009, 03:07:50 AM

What effect does 'restore to defaults' have? Does it wipe all the shared folders and wipe out the data?

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: davo on May 28, 2009, 07:51:43 AM

No it will erase any user / groups / settings you have but the data will not be effected.

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: magendo_man on June 08, 2009, 04:05:49 PM

Hi PCPiranha

I reformatted the drivestation as you suggested - then ran a new backup of the linkstation shares.

I then got multiple messages similar to the following two:

LinkStation Status Report:DISK Error Notification:Error:Write error

DISK Error Notification

HDD error occured

Disk(s) the error occurred:UnknownDisk(WRITE)

(WRITE) 915624583 sector:2 count:

Disk writting error

Some data may not be recoverable.

Immediate change of disk is recommended.

[LinkStationInformation]

LinkStationName: BUFF1 (LS-GL)

Time: 2009/06/04 18:27:25

Setting Screen: http://192.168.111.2/

LinkStation Status Report:Backup Report:Infomation:Back-up complete(1)

Backup Report

- Backup task1 has completed.

Backup result: A Disk Backup error has occurred.

[LinkStationInformation]

LinkStationName: BUFF1 (LS-GL)

Time: 2009/06/04 18:27:33

Setting Screen: http://192.168.111.2/

Any suggestions as to what to do?

TIA.

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: PCPiranha on June 08, 2009, 07:22:49 PM

Since the reformat did not help, and you're getting write failures, there may be a problem with the USB drive. If the drivestation is still under warranty, please contact your local support office for a warranty exchange. If you have another USB drive, see if that works with the backup on the linkstation.

Title: Re: Linkstation & DriveStation backup - which is faulty?
Post by: kevin on June 11, 2009, 07:10:56 AM

You should try initializing the unit, if you have not done so, it will get rid of any "stuck" files from the previous errors. Initializing the unit will usually fix most backup issues!

It does not delete data, just settings.

Buffalo Forums

Products => Storage => Topic started by: magendo_man on May 26, 2009, 06:07:49 AM