Buffalo Forums

Products => Storage => Topic started by: hkypuk6 on May 04, 2009, 10:10:49 AM

Title: TeraStation will not detect USB external harddrive
Post by: hkypuk6 on May 04, 2009, 10:10:49 AM
   I have a TeraStation (HD-H1.0TGL/R5) and want to connect a USB external harddrive to it.  I disconnected a working USB External drive from a local computer and connected it directly to the TeraStation via USB.  Device is powered up and I have also restarted the TeraStation, but the TeraStation Disk management shows that it is NOT detecting any USB drive.  Any ideas?  What am I missing?
Title: Re: TeraStation will not detect USB external harddrive
Post by: Dustrega on May 04, 2009, 04:16:35 PM
Is the external USB drive a single disk or is it 2 HDDs running on a RAID of their own?  Does it power off of AC or USB?
Message Edited by Dustrega on 05-04-2009 04:16 PM
Title: Re: TeraStation will not detect USB external harddrive
Post by: junkcollector on September 23, 2009, 09:14:32 AM
   

I have a similar problem.  I have the Terastation Home Server 1.0TB (HD-H10TGL/R5) and have used USB drives for 2 years now for backing up.  I rotate them out for off-site storage, but when I plugged a 500GB one back in that used to work, it was not detected as a drive.  I tried another 1TB drive and same result. Both of these drives have their own power supply.

 

On the "System Status USB Details", it shows the USB device detected as follows:

USB Class: Storage

Manufacturer: TOSHIBA

Device Name: External HDD

USB 2.0/1.1: USB 2.0

 

The one that does work reads as follows:

USB Class: Other

Manufacturer: Western Digital

Device Name: My Book

USB 2.0/1.1: USB 2.0

 

The only difference here is the USB Class for the one that works is "Other".  I'm running the Firmware 2.03 - is there something newer?

Message Edited by junkcollector on 09-23-2009 08:06 PM
Title: Re: TeraStation will not detect USB external harddrive
Post by: junkcollector on September 25, 2009, 08:09:22 AM
   I think I've answered my own question.  It seems that the Toshiba Ext HDD is notorious for this problem - it advertizes itself to the computer as both a virtual CD and a hard disk, the CD being the first device.  Of course the TS is confused by this and won't mout the CD.  Other reports with Linux have said that the CD gets mounted, but not the HDD volume.  Recommendation: don't use a Toshiba Ext HDD with anything but Windows.
Browser ID: smf (is_webkit)
Templates: 1: Printpage (default).
Sub templates: 4: init, print_above, main, print_below.
Language files: 1: index+Modifications.english (default).
Style sheets: 0: .
Hooks called: 64 (show)
Files included: 27 - 1055KB. (show)
Memory used: 719KB.
Tokens: post-login.
Queries used: 14.

[Show Queries]