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Products => Storage => Topic started by: DocD on March 10, 2014, 04:43:05 PM

Title: Password has changed
Post by: DocD on March 10, 2014, 04:43:05 PM
Hello all. I posted this in error in the wrong section earlier - oops!

I have an LS-CH1.0TL-V2 (firmware 1.56). Suddenly I cannot access shares or settings due to an incorrect password error. I have tried resetting the password via the method in the user manual but had no luck. I also tried updating the firmware via the forced method in debug mode but this also fails; is the unit scrap?

Many thanks, Ian
Title: Re: Password has changed
Post by: DocD on March 11, 2014, 10:16:53 AM
Would the lsrecovery program be of any use in this case and if so, is it available to download?

Many thanks
Title: Re: Password has changed
Post by: davo on March 11, 2014, 10:45:54 AM
Was it in EM mode at all?
Title: Re: Password has changed
Post by: DocD on March 11, 2014, 11:36:11 AM
It's never been in EM mode, lights all behave as normal. The reset procedure did reset DHCP to on, nas navigator finds the unit and shows the correct amount of free vs used data, just none of the passwords are valid anymore?
Title: Re: Password has changed
Post by: davo on March 11, 2014, 01:47:07 PM
Then put it into em mode and reinstall the firmware selecting to delete user data partition.
Title: Re: Password has changed
Post by: DocD on March 11, 2014, 03:32:32 PM
Okay, thank you I will try to put it into EM mode, I will report back.
Title: Re: Password has changed
Post by: DocD on March 11, 2014, 04:18:27 PM
Okay, I eventually managed to get the thing into em mode, debug force firmware, delete partition: "couldn't pass authentication, please confirm again the admin password"
Title: Re: Password has changed
Post by: DocD on March 12, 2014, 03:52:14 PM
I give up, I guess it's time for an upgrade.
Title: Re: Password has changed
Post by: DocD on March 12, 2014, 04:46:31 PM
All good now, I snagged lsrecovery from another site, unlocked in 4 minutes, now formatting :-)
Title: Re: Password has changed
Post by: davo on March 14, 2014, 10:40:30 AM
Good to hear.
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