Hello, client ask support to fix a CloudStor unit, device was not detected by NasNavigator , HD seems fine , I plugged HD into a computer, I think the HD was format outside of the cloudstor box, please take a look to the attached picture, I just want to confirm, if HD was format as I suspect, recovering at this point seems very complicated, right?
Thank You
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Put the HDD back into the cloudstor, TFTP the unit and reinstall the firmware.
Yes the HDD was formatted outside the cloudstor, it doesn't use the NTFS format.
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