Print Page - Navigator cannot find Terastation 3

Title: Navigator cannot find Terastation 3
Post by: mdeleo on January 27, 2014, 06:29:28 PM

I am running Nas Navigator 2.69 (latest)
and a Terastation 3 (TS-X2.0TL/R5)
I am also running a TS Pro.

NasNav finds the TS Pro but not the TS 3.I can map drives from both, get web access from both. Everything but Nas Nav. I am also trying to upgrade the firmware on TS3 from 1.55 to 1.61 and TSUpdater cannot find it either.

The submasks on both (and the PC running NN and Updater) is 255.255.255.0
The IPs are unique ... TS Pro is x.x.1.6 / TS3 is x.x.1.8 and x.x.1.9 / PC is x.x.1.5
The workgroups are the same "Home"

I even took TS Pro off the network to see if it would see the TS3... no dice.
I took each one of the TS3 connections off the network ... no dice.

I am running out of ideas.

Title: Re: Navigator cannot find Terastation 3
Post by: joma90 on January 29, 2014, 11:28:33 PM

Turn off firewall? run in safe mode? try another computer?

Title: Re: Navigator cannot find Terastation 3
Post by: mdeleo on February 04, 2014, 12:46:19 PM

yes I tried it with no firewall.
tried it in safe mode
and on 3 different computers.

Title: Re: Navigator cannot find Terastation 3
Post by: davo on February 04, 2014, 04:34:52 PM

Nas navi detection disabled on the TS III maybe?

Title: Re: Navigator cannot find Terastation 3
Post by: mdeleo on February 04, 2014, 09:18:39 PM

if there is a way to tell or change that on the TS III, please tell me how. I cannot find it.

Title: Re: Navigator cannot find Terastation 3
Post by: davo on February 05, 2014, 04:08:18 AM

Web GUI -> Network -> Network Services -> Nas Navi Detection.

Title: Re: Navigator cannot find Terastation 3
Post by: mdeleo on February 06, 2014, 07:58:03 AM

Wow that was it!
thanks! I have been looking for that for weeks.

Title: Re: Navigator cannot find Terastation 3
Post by: davo on February 06, 2014, 05:23:23 PM

You're welcome :-)

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Products => Storage => Topic started by: mdeleo on January 27, 2014, 06:29:28 PM