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Products => Storage => Topic started by: Francopacks on January 21, 2014, 02:19:50 PM

Title: LS421DE Web interface doesn't load after Firmware Update
Post by: Francopacks on January 21, 2014, 02:19:50 PM
I just updated the Firmware on an LS421DE to 1.30 (from 1.01).  The firmware update seemed to go well.  Afterwards the NASNavigator software (ver 2.58) finds the Linkstation, however I can not get the web interface to load.  I tried on multiple PCs and with Firefox (ver 26.0) and IE 9 and IE 11.  The IP address resolves to /root.html, the page goes grey and nothing happens after that. 

I tried rebooting the NAS, still same result.  I tried updating the firmware over again with the LSUpdater (including with the various debug options checked from the sticky #2), but I get a "Format Failed.  Update aborted." error.
Browser ID: smf (is_webkit)
Templates: 1: Printpage (default).
Sub templates: 4: init, print_above, main, print_below.
Language files: 1: index+Modifications.english (default).
Style sheets: 0: .
Hooks called: 45 (show)
Files included: 27 - 1055KB. (show)
Memory used: 734KB.
Tokens: post-login.
Queries used: 10.

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