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Products => Storage => Topic started by: wjevans69 on April 14, 2009, 04:26:29 PM

Title: Lost password LS500GL
Post by: wjevans69 on April 14, 2009, 04:26:29 PM
   

I have taken over IT Support for a company using a LS500GL NAS Drive. I do not know the current admin password for the LS500GL and need to get into it to setup some new user configuration. Please help me recover or reset the password so I can accomplish this task.

 

Thank you.

Title: Re: Lost password LS500GL
Post by: PCPiranha on April 14, 2009, 04:35:40 PM
try resetting the unit using the reset (or init) button located on the back of the unit.
Title: Re: Lost password LS500GL
Post by: wjevans69 on April 14, 2009, 04:41:40 PM
   

OK, but are there any repercussions for doing this? data loss for example? And is there a procedure for using the reset button like holding it in for a certain amount of time?

 

Thanks again for the help.

Title: Re: Lost password LS500GL
Post by: PCPiranha on April 14, 2009, 04:51:06 PM
You shouldn't have any data loss.  Just hold the button down for about 25 seconds.  
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