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Products => Storage => Topic started by: bobcomer on October 26, 2013, 09:08:34 AM

Title: OSX Mavericks cannot access my Terrastation Pro
Post by: bobcomer on October 26, 2013, 09:08:34 AM
Hello, I have a terastation pro with a shared Mac folder and the time machine service enabled.  My just upgraded to mavericks Mac Mini cannot access the Mac folder at all on my terastation, or the time machine service. 

Is there a something I can do to get it to work?

The terastation is at firmware 1.59 and its the 12TB version with RAID 5 enabled.
Title: Re: OSX Mavericks cannot access my Terrastation Pro
Post by: ma2oliveira on December 01, 2013, 05:58:08 PM
Greetings,

I had a similar problem with my LS-CHL.

In my case, changing the access protocol to CIFS, i.e. adding again the NAS with "CIFS://nas-name" (instead of "SMB://nas-name") worked (OSX will then ask you for the folders you want to access), per instructions given at this webpage:

http://www.tuaw.com/2013/10/27/did-mavericks-kill-your-network-drive-access-heres-a-fix/

I hope this works for you.
Title: Re: OSX Mavericks cannot access my Terrastation Pro
Post by: Bob George on January 05, 2014, 06:08:00 PM
Same problem.  I have an old (2006-7?) Terrastation 1TB; not even a "Pro" I imagine.  Not used for a while til today when I tried to fire up.

Now running Mavericks, but also tried on a Mac with Mountain Lion; both say "There was a problem connecting to [name].  The version of the server you are trying to connect to is not supported ....".

Tried CIFS, but same issue.

Is my NAS device just too old now ?  Not very comforting for archive storage !!

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Title: Re: OSX Mavericks cannot access my Terrastation Pro
Post by: davo on January 06, 2014, 10:30:36 AM
Yes, your device is too old, you should be able to connect to it using FTP.
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