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Title: TeraStation Only Recognizes 1 of 2 USB Drive Stations
Post by: pittpanther on April 11, 2009, 01:35:28 PM

Hello all - our TeraStation has been in service for a couple of years now. During that time, I have always struggled with it to recognize USB drives. I eventually purchased (2) 250GB Drive Stations a while ago - but could only get the TeraStation to recognize one of them at the same time.

Since then, I needed to upgrade the Drive Stations to 750GB, which I recently did. Not surprisingly, the TeraStation will only recognize one of these drives at a time.

I followed KB#000013 without success. I also checked to see if any new firmware has been released, but it has not. Can anyone finally help me resolve this nagging issue?

Thanks!

...Doug

Title: Re: TeraStation Only Recognizes 1 of 2 USB Drive Stations
Post by: Dustrega on April 11, 2009, 02:21:14 PM

Hello pittpanther! If you would be so kind as to post the model and firmware version of the NAS I should be able to help you with your problem :)

Title: Re: TeraStation Only Recognizes 1 of 2 USB Drive Stations
Post by: pittpanther on April 11, 2009, 03:59:52 PM

Thanks for the response Dustrega - I believe it is a TeraStation Pro, running firmware 1.04.

Title: Re: TeraStation Only Recognizes 1 of 2 USB Drive Stations
Post by: Dustrega on April 11, 2009, 05:40:20 PM

Give me some time and I'll see if I can replicate the problem on our in office NAS. Would you also post the model of the USB drives as well?

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Products => Storage => Topic started by: pittpanther on April 11, 2009, 01:35:28 PM