We have two TS-XE4.0Tl/R5 units in RAID5 configuration located in separate offices. Over the past three months we have experienced three failures with the units.
First: On unit 1 Drive 2 was marked bad. Replaced the drive and let the array rebuild overnight. The rebuild was successful.
Second: (two weeks later) On unit 2 Drive 2 was marked bad. Replaced the drive and let the array rebuild overnight. Came in the next morning to find that the rebuild failed and that Drive 1 was now marked bad as well. All data on the array was lost.
Third: Back to unit 1. Came in to find the unit in error mode. Drive 1 and Drive 2 (again) were marked as bad. All data on the array was lost.
Drive 2 is a consistent failure across multiple units and Drive 1 is right behind it. This seems to be indicative of a hardware problem and not the drives themselves (too coincidental). Is this a known problem with the TS-XE4.0 units and is there a fix? Or.... (as I'm leaning towards doing) should I just hand these units over to the recycler?
edit: spelling
firmware?
1.58 on both.
Ok then! Off to the recycle pile they go! (minus the drives, they all been reformatted and tested as good).
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