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Products => Storage => Topic started by: marionb on July 21, 2013, 10:25:44 AM

Title: Can not access Terastation
Post by: marionb on July 21, 2013, 10:25:44 AM
Working fine for years. Now can't recognize the TS. I can ping the TS but it is in EM mode. Tried to flash 1.08 (had 1.03) but keep getting fail. I was able to access from browser but now get errors. I read that if I replace disk 3 I should be able to access again. Is this true?

Also, can't reset to factory.

Thanks,
Marion
model HD-H1-0TGL/R5
Title: Re: Can not access Terastation
Post by: Eastmarch on July 22, 2013, 08:40:27 PM
EM Mode will usually let you rewrite the firmware - if it doesn't, what error exactly do you get?

Where are you reading that replacing disk 3 might help?
Title: Re: Can not access Terastation
Post by: davo on July 23, 2013, 02:59:44 AM
your trying to install the wrong firmware, install the 2.16 firmware.

http://www.buffalo-technology.com/download_file.php?r=3882
Title: Re: Can not access Terastation
Post by: marionb on July 25, 2013, 07:42:35 AM
Davo, you were right. Installed the firmware you suggested and all is good. Thank you very much.
Marion
Title: Re: Can not access Terastation
Post by: marionb on July 25, 2013, 07:51:02 AM
Davo, one other question. I have another Terastation with firmware 1.08. Should I update this Terastation with 2.16 also? This other one  is working with no problems.

Thanks again,
Marion
Title: Re: Can not access Terastation
Post by: davo on July 25, 2013, 10:03:20 AM
My rule always is if it is not broke then don't fix it ;-)
Title: Re: Can not access Terastation
Post by: marionb on July 25, 2013, 12:28:52 PM
Yup, my thoughts exactly.

Thanks again,
Marion
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